TRX Trailhead map

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Todd Coy

• August 15, 2020 01:59

When using the TRX Trailhead routing function on my computer, the map doesn't show any street name or freeways.  Is this an issue with my computer?  Or do they not actually show streets/freeway names on the the Trailhead online map?  

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  James B Colter

  • August 31, 2022 04:55

  Magellan

  This is just ridiculous, I paid lots of money for this GPS and for you to say " Please try to use other browser like Firefox, Google Chrome, or Microsoft Edge" is even worse.  

  I have tried them all, nothing works.  Give me my money back or solve my issues.  This is an expensive GPS and to just say we know about the problem, and we are sorry for your inconvenience is inexcusable.

  What are you doing?  Why is it taking so long?  Dont give me corporate PR answers. DO SOMETHING.

  James 

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  Lyza Hsu

  • August 18, 2020 02:40

  Hi Todd,

  Try to use 100% scaling and lower resolution on your computer display settings.

  Our team is aware of this issue. Sorry for any inconvenience this may have caused you. We are continuously working on improving the experience of our users. We'll have this forwarded to the team in charge.

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  James B Colter

  • July 03, 2022 04:26

  Any resolution to this issue?  I makes the GPS quite useless for its intended purpose.  And yes, I have tried every scaling factor and every resolution.  Magellan should be ashamed of itself for putting out such a product.

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  Lyza Hsu

  • July 04, 2022 15:56

  Hi James,

  Please try to use other browser like Firefox, Google Chrome, or Microsoft Edge.

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  Ad jaidi

  • April 18, 2023 14:15

  https://magellantrxsupport.zendesk.com/hc/en-us/community/posts/360049246254/comments/7219913926295

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