Map update versions

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David Dooling

• December 20, 2018 12:03

Currently my TRX is showing Software update version 4.08.0015 and the software update page on the web shows the current version as 4.09.0022 yet my TRX says it is up to date when it clearly is not.  

What are the parameters as to when the TRX's will update?  

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  Fred Baak

  • December 21, 2018 18:04

  My TRX shows Version 4.07.0000 and the  the software update page on the web shows the current version is 4.09.0022.  My Settings Update shows "No updates needed".  How do I update the Software and Map?

   

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  David Dooling

  • January 19, 2019 13:29

  When I go to Product information I see the software version is 4.09.022 with a date of 2018.07.02 so that matches the update posted on the website but it is not reflected in the Software Version tab.  Why is this?  Be nice if the user didn't have to go to multiple places to verify these things.  

   

  Am betting this will be another unanswered post.  

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  David Dooling

  • December 08, 2020 22:52

  2 years later and no answer fm Magellan.  Not a way to keep customers.  

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  Jfisherga

  • December 09, 2020 23:41

  You know the customer service is a joke when the phone is answered by Verizon saying the number is unavailable. 

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  David Dooling

  • December 10, 2020 01:57

  Yep, seriously considering this an expensive lesson learned about Magellan support and products and going with Garmin.  

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  Lyza Hsu

  • December 10, 2020 09:20

  Hi TRX Customer,

  We are sorry to hear that you have issues about using Magellan device. If you have any question, please email us at trxsupport@magellangps.com. We will contact you ASAP.

  Thank you.

  Best Regards,

  Magellan TRX Support

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