Brand New TRX7 will not charge.

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Dave Provost

• October 19, 2018 17:41

Just got a new TRX7 took out of the box and plugged in to get charging.  Let sit 24 hours.  No charge, will not power on.  Anyone else have this issue?

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  Donald A Bigonger

  • October 31, 2018 20:47

  same problem

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  Doug Muir

  • April 08, 2019 18:19

  witch cable are you trying to charge it with? I found out if you use the usb cable instead if the cable coming out of the adapter for the TRX7 it will not charge. 

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  Mark A Maes

  • May 16, 2019 23:33

  I have the same issue and created multiple tickets without any response. I cannot update with this not charging

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  Doug Muir

  • May 17, 2019 00:32

  Yes you have to use the cable coming out of the mount. I first tried  the usb cable and would not charge. 

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  Cm.Oriani

  • February 03, 2020 19:01

  Did you guys have any luck? I have three same issue and have used both chargers with no luck and no response from Magellan

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  Doug Muir

  • February 03, 2020 19:53

  Use the cable coming out of the mount to charge the GPS.

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  Lyza Hsu

  • April 07, 2020 03:58

  Hi All,

  We are sorry to hear that you have issues about using Magellan device. Our technical support team didn't receive any email or message from you. If you have any question, please email us trxsupport@magellangps.com. We will contact you asap. Thank you.

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