How Do I Ask A Specific Support Question?

Magellan TRX allows you to get in touch with our support team in a few ways.

To ask a support question from our support website:
  1. Go to our Magellan TRX support site.
  2. Click Contact support on the menu on the right side of the page.
  3. Enter your question, support request, and/or any accompanying photos.
  4. Click Next.
  5. Browse through suggested articles that may answer your question > click on an article title to read that article.
  6. If none of the suggested articles answer your question, click Skip and send message to send your request.
To ask a support question from TRX Trailhead:
  1. Go to www.TRXTrailhead.com.
  2. Click the orange Feedback and Support tab on the right side of the page.
  3. Click Contact support on the new pop-up window.
  4. Enter a message subject, detailed support question or request, and/or any accompanying photos.
  5. Click Send message to send your request.
Our Magellan TRX Support Team will respond to your question or request as soon as possible.

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