Can I perform a factory reset on my TRX7?

DO NOT perform a factory reset on your TRX7 before contacting the TRX support team.

Instead, try backing up and restoring your system.

Note: Before backing up and restoring your system, make sure you insert a microSD card (at least 8GB), plug your device into your AC adapter, and that your battery level is higher than 60%.

First, back up your system:
  1. Tap the device Apps button on the Home screen.
  2. Tap Settings.
  3. Scroll down in the menu and tap Backup & reset.
  4. Choose Back up system.
  5. Insert a microSD card into the slot on the left side of the device.
  6. Tap OK when you see a notification that says "Are you sure you want to back up current system to Micro SD card?"
If you believe that your device requires a factory reset, please contact our Magellan TRX Support Team at trxsupport@magellangps.com before attempting any troubleshooting.

If you've already performed a factory reset, read our article on undoing a factory reset.

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