Note: DO NOT reset your password on www.magellangps.com, as this can cause login issues. Please only attempt to reset your password on your TRX7 device or on TRX Trailhead.
Still having trouble? Call the TRX Support line at
or email us at firstname.lastname@example.org.
- Tap Settings from the TRX Dashboard.
- Tap Forgot Password? next to where you’d normally enter your password.
- Enter your TRX email address > tap Done (Android) or Return (iOS). You should see a notification at the bottom of the screen that says “A reset link has been sent to your email”.
- Check your email for a message titled “Reset Password” from email@example.com.
- Click the link included in the email to go to www.mytrxjournal.com.
- Enter a new password in both of the text boxes displayed on the screen.
- Click Continue to finish resetting your password.